SUMMARY
CareCal is an AI-powered application designed for telehealth practitioners, serving as a smart calendar and task manager with an integrated AI chatbot and prioritization assistant, CarePal. Unlike traditional digital calendars, CareCal isn’t static - it’s adaptive. By analyzing your habits, priorities, and pacing, it understands how you work best. Through offering optimization suggestions, automated administrative support, intuitive text features, and analytic reporting, CareCal streamlines your workflow and enhances how you manage your day.
challenge
According to the American Medical Association, nearly a third of practitioners spend 20 hours a week buried in administrative work. Through research, interviews, observations, and community listening, we found that this burden, combined with the rise of the gig economy where holding multiple jobs is now the norm, is directly contributing to practitioner burnout. Therefore, we set out to discover how we could integrate AI into the scheduling and daily workflows of telehealth practitioners to enhance efficiency and support the delivery of personalized, high-quality patient care.
Outcome
After rigorous research, testing, and iterative user integration, CareCal has taken the form of a B2B application for desktop and mobile users that telehealth organizations can license to be accessible to their healthcare staff. CareCal directly offsets practitioner burnout by minimizing the time and back-and-forth administrative burden of scheduling, organizing, and strategizing how best to navigate busy schedules and necessary tasks. Therefore, allowing them to focus on what really matters - delivering specialized, consistent, and attentive patient care.
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