MEET THE Designers:
Kailin Li
linkedin.com/in/kailin-li/
SUMMARY
I started by exploring how people deal with negative emotions in their daily lives and found that many existing methods and tools lacked personalization, empathy, or verbal accessibility. To that end, I created Moodmate - a multi-functional inclusive AI-powered personal companion that helps users express emotions, reflect through conversations, and restore calm. Through research, testing, and iteration, I realized that emotional support must feel safe, intuitive, and human. This project is meaningful because everyone deserves a space to talk without judgment or pressure.
challenge
The stakeholders are highly sensitive individuals, and those with high Perceived Stress. They often feel emotionally overwhelmed yet lack safe, judgment-free outlets. Many avoid seeking help due to stigma or language barriers. They need private, low-pressure ways to express and process emotions.
Outcome
The outcome is an app that provides a private space for users to express their emotions and reflect through conversation. It directly addresses the needs of stakeholders by providing unbiased, easy-to-understand language for emotional support, especially for sensitive people who prefer to avoid help. Unlike existing solutions, Moodmate combines empathy, privacy, and everyday usability to fill a gap in the market for personalized, multilingual-supportive mental health care.
